Parker Heating and Air
  • 08-Nov-2017 to 07-Jan-2018 (PST)
  • Sales
  • Denver, CO, USA
  • 80K - 120K +
  • Commission Only
  • Full Time

Full


Sales/Comfort Advisor
Parker Heating and Air - Parker, CO

You CAN have a better job, better pay and better life. Apply for the Residential in Home Sales/HVAC Comfort Advisor position at Parker Heating and Air. Applying for an exciting position that can help you exceed your goals for success, and give you pride in your daily work life. Go ahead, take a chance on us, and spring into what a bright, warm future looks like.

We are an Equal Opportunity Employer and all inquiries are kept confidential.

Job Description

The function of this position is to:
Develop profitable sales, and acquire customers through our sales and marketing program
Make recommendations to the customer regarding the different options they have to resolve their wants and needs
Identify new business opportunities by performing direct sales activities, and provide support to the administrative personnel as requested
Communicate proper operation and owner's maintenance of the installed equipment to the consumer
Answer related questions as to operation, features, and functions to the homeowner
Perform required documentation for each installation and have client sign necessary paper work and collect payments as directed
Develop self-generated leads through networking, data mining (from existing client records), and referral generation from previous clients

Residential in Home Sales/HVAC Comfort Advisor Responsibilities/Duties/Functions/Tasks:

Customer service orientation
Increase revenue from established customers, and generate additional revenue from new customers by using proper sales techniques, problem solving skills and account management
Develop estimates for projects sold as this will become the budget for the job
Perform "Whole House Diagnostics" to accurately size and design HVAC and plumbing systems and equipment
Follow-up on all leads, proposal, and potential sales until closed or lost
Track lost sales
Self-Generate 25% of all leads
Update the Customer Relationship Management (CRM) system for each interaction
Determine customer satisfaction with follow up on all installation/services sold
Phone calls at 7, 30, 90, and 365 days after completion
Have a good working knowledge of our products and services being offered and this may require additional study and training both on and off site
Become knowledgeable of various municipalities plan requirements, permit requirements and submittal processes
Communicate with Field Installation Supervisor throughout each project in order to assure proper, prompt completion of the job
Continuously improve knowledge of construction in general, and in particular how Parker Heating and Air operates to benefit the customer
Establish goals and objectives as they relate to the position, along with a plan of action to attain or exceed set goals
Regularly review and monitor progress against goals, and seek assistance as needed
Communicate effectively with associates, superiors, vendors and customers
Ask and obtain customer referrals and web recommendations
Possess superior interpersonal skills
Should be able to read and interpret blueprints and technical drawings and specification
Must be able to accurately list/order materials and supplies for use on the job
Must be able to work under time and budgetary constraints and pressures Efficiently manage his/her time and schedules
Be computer literate to the extent necessary to fulfill this function
Knowledge of Excel and Word is required
Should also be very familiar with the use of smart phones, email, and Outlook
Must be capable of understanding client needs, and favorably influencing their decision
Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees
Clean, neat, professional appearance
Other duties as assigned

 

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